F.A.Q

❓ Frequently Asked Questions (FAQ)

Welcome to our FAQ section! If you have questions, we’ve got answers. Here's everything you need to know about shopping with Trending Pop 

🛍️ Orders & Payments

Q: How do I place an order?
A: Simply add your desired items to the cart and proceed to checkout. Follow the steps to enter your shipping and payment information.

Q: What payment methods do you accept?
A: We accept major credit/debit cards (Visa, MasterCard, Amex), PayPal, and mobile payment options like Apple Pay and Google Pay.

Q: Can I change or cancel my order after placing it?
A: If your order hasn’t been processed yet, we may be able to change or cancel it. Please contact us at janatarmani758@gmail.com within 12 hours of placing your order.

🚚 Shipping & Delivery

Q: How long will my order take to arrive?
A:

  • Domestic Shipping: 3–5 business days

  • Express Shipping: 1–2 business days

  • International Shipping: 7–14 business days

Q: Do you offer international shipping?
A: Yes! We ship worldwide. Shipping rates and delivery times vary by location and will be calculated at checkout.

Q: How can I track my order?
A: Once your order is shipped, you'll receive a confirmation email with a tracking link.

🔁 Returns & Exchanges

Q: What is your return policy?
A: We accept returns within 14 days of delivery for unworn, unused items in original packaging. Final sale items are not eligible for return.

Q: How do I request a return or exchange?
A: Simply email us at janatarmani758@gmail.com with your order number and reason for return. We’ll guide you through the process.

📦 Product & Sizing

Q: How do I find my size?
A: You can view our detailed Size Guide on each product page to help you find the perfect fit.

Q: Are your bags and shoes true to size?
A: Yes, our products typically run true to size. If a style fits differently, we’ll note that in the product description.

💌 Customer Support

Q: How can I contact customer service?
A: You can reach us at [your support email] or via our contact form. Our team is available Monday–Friday, 9 AM – 6 PM [your timezone].

Q: Do you offer gift packaging?
A: Yes, we offer premium gift wrapping at checkout for a small additional fee.

Still have questions?
We're here to help — just email us at janatarmani758@gmail.com or chat with us live on the site.